Returns & exchanges

Please inspect product photos, descriptions, sizes and available variations before confirming your order. Return, exchange and cancellation terms will be shared with you before payment and must comply with applicable consumer law.

If your delivered order is damaged, incorrect or materially different from the agreed product, contact GNA Collective promptly through WhatsApp and keep the packaging and photos so our team can investigate.

Before launch: Replace this general information with your finalized business-specific return window, eligibility, shipping charges, refund method and legal contact details. Do not advertise a return guarantee that has not been established.